You can send us a request for quote through our website or talk to one of our experienced STA specialists who can guide you through the process and answer any questions you might have. We will listen to your preferences, needs, and goals, and help you find the best STA-including respite option for you.

email: [email protected]

call: 0427337139

We will send you a tailored quote that outlines the details of your chosen STA-including respite option, such as the location, duration, activities, support level, and cost. You can review the quote and let us know if you are happy with it or if you want to make any changes. If you are plan managed, we will also need confirmation from your plan manager before we proceed.

Once you agree to the quote, we will prepare a service agreement and a waiver for you to sign. The service agreement outlines the terms and conditions of our service, and the waiver releases us from any liability in case of any unforeseen events or circumstances during your STA-including respite. Signing these documents means that you understand and accept our policies and procedures.

After we receive your signed agreement and waiver, we will start planning your STA-including respite experience. We will arrange all the necessary bookings, reservations, transportations, and supports for your trip. We will also send you all the confirmations, vouchers, and itinerary for your reference.

On the day of your departure, we will meet you at the agreed location and time and accompany you to your destination. You will then enjoy your STA-including respite with the support of our qualified and friendly staff who will ensure your safety, comfort, and satisfaction. You can participate in various activities, explore new places, meet new people, and have fun.

After your STA-including respite is over, we humbly ask you for your feedback on how you liked our service and if there is anything we can improve on. We value your opinion, and we want to make sure that you had a great experience with us